Effective Date: May 2025
Last Updated: 25 May 2025
Shrinext HealthTech (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our digital healthcare solutions.
1. Who We Are
Shrinext HealthTech is a global healthcare technology company providing custom software solutions, including EMR/EHR systems, telemedicine platforms, patient engagement solutions, and other HealthTech innovations. We operate globally and comply with applicable data protection regulations, including:
- General Data Protection Regulation (GDPR) – Europe
- Health Insurance Portability and Accountability Act (HIPAA) – United States
- Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada
- Other local data protection laws as required
2. What Data We Collect
We may collect the following types of personal and non-personal data:
a. Personal Information
- Full name
- Email address
- Phone number
- Job title and company (for B2B communication)
- IP address and device identifiers
- Location data
- Any information entered into forms or submitted voluntarily
b. Healthcare-Related Data (If Applicable)
- Health status, medical history, or patient notes (only where required and handled with HIPAA/GDPR compliance)
c. Usage Data
- Pages visited
- Browser and device information
- Time spent on our platform
3. How We Use Your Data
We use your information for:
- Providing and improving our products and services
- Responding to inquiries and customer support
- Personalizing user experience
- Marketing and promotional communications (opt-in only)
- Legal compliance and security purposes
- Research, analytics, and product development
4. Legal Basis for Processing (Under GDPR)
We process your personal data based on:
- Your Consent – When you voluntarily provide information
- Contractual Necessity – When processing is necessary for service delivery
- Legal Obligation – To comply with laws or regulations
- Legitimate Interests – To improve and secure our services
5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your data with:
- Service providers or subcontractors (under strict confidentiality agreements)
- Legal or regulatory authorities, if required by law
- Business transfers – in the event of a merger or acquisition
6. International Data Transfers
As a global company, your data may be transferred and processed in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws and use mechanisms like:
- Standard Contractual Clauses (SCCs)
- Data Protection Addendums
- Encryption and access control standards
7. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal data
- Correction of inaccurate information
- Erasure (“Right to be Forgotten”)
- Restriction or objection to processing
- Data portability
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise your rights, contact us at hello@shrinext.com
9. Data Security
We implement robust physical, administrative, and technical safeguards including:
- End-to-end encryption
- Role-based access control
- Secure data storage and backups
- Routine audits and vulnerability assessments
We also comply with HIPAA, GDPR, and other standards applicable to our healthcare clients and partners.
10. Cookies and Tracking Technologies
We use cookies and similar technologies for analytics, personalization, and functionality. You may choose to disable cookies in your browser settings.
For more details, see our Cookie Policy.
11. Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect data from minors without verifiable parental consent.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services signifies your acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data handling practices, please contact:
Shrinext HealthTech
📍 308/H-2, Netaji Subhash Place, Pitampura, New Delhi, Delhi, 110034
📧 hello@shrinext.com
🌐 https://www.shrinext.com